Refund Policy

By purchasing from our store, you confirm that you have read and agree to our Terms & Conditions.

Given the limited nature of our products, all sales are final.

(NO EXCHANGES/RETURNS/REFUNDS/CANCELLATIONS)

AFTER SALES

• Official merchandise does not include after-sales service. PINSTOP ensures all items are quality inspected and in good condition before shipping.

• For the following circumstances, we will provide refunds or replacements. Please contact us via email and we will handle it promptly.

  • Merchandise is severely damaged

  • Items missing from parcel

If you discover any of the above issues after receiving your parcel, please contact us via email within 7 days of receipt.

Please include your order number in the email, a detailed description of the issue, and relevant photographs.

Please carefully read all relevant information on our website before placing an order. Thank you for your understanding and cooperation.

Contact email: info@pinstop.shop