Shipping Policy

DELIVERY
WORLDWIDE SHIPPING - 100% TRACKED.
Orders are being dispatched from our warehouse in China, Shenzhen, within 3-5 business days after placing the order.
Your order will be delivered to you via or your local postal services.
Standard Delivery - $8 | Free for orders above $75
Please note that the above freight treaty does not support remote areas!

SHIPPING TIME
Depending on where you live, shipping usually takes:

• Europe: 7-15 days

• USA & Canada: 7-15 days.

• Rest of the World: 10-20 days

All shipping/delivery is done by third party package service provider. No special time or date delivery assignment is possible. The customer should ensure that it is available for delivery of the order.
If this is not done, the local package service provider may charge a redelivery fee for each delivery attempt. This fee is paid by the client and PINSTOP LTD is not responsible for it.

Please note that these time frames apply to regular (non-pandemic) circumstances. Due to pandemic, depending on your location regulations, there might be slight delays on top of standard delivery times.
We ask you to give up to 10 days on top of regular delivery time before getting in touch with our customer service team.

TRACKING
Once your order has been dispatched, you will receive an email with a tracking number and a link to track your parcel. Please note that it might take from 1 to 3 business days for tracking to start showing information.
Once the package gets taken from us, it travels to the World-Shipping logistics center, where it gets scanned and starts updating tracking status, and it is not unusual for a shipment to go more than 24 hours without an update while in transit. 
You can track your parcel at 17track.net./oneship.io

HAVING ISSUES WITH YOUR DELIVERY?
If you have any questions regarding the shipping and delivery of your order, please feel free to contact us, and we will be happy to assist you.